Shipping policy

BRANDYMELVILLES caters all across the world. Our shipping time is 5-10 working days. We do not process orders on Sundays & on National Holidays.

Note: Customers are advised to check the product at the time of delivery and report any dissatisfaction on the courier docket.

International Shipping:

We now offer International shipping as well. Special requests can be handled with prior confirmations.

Please contact customer service at:

Email : [email protected]

Tracking Packages :

If you have a tracking or delivery number, you can track your package by clicking our delivery partner links provided in your shipment confirmation email. If you did not receive email, please check your spam folder. Tracking may not appear online for up to 24-48 hours in some cases, so please wait until the shipper scans your package and updates in on their website.

You can track your order at any time online via our order status page which is named as “Order Tracking“. You will need to provide the order number.

Non Availability on Delivery:

Our delivery partners will attempt thrice before an item is returned to our warehouse. Please make sure, you add your available phone/mobile number in shipping address while you place an order, this will speed up the delivery process.

Proof on Delivery:

For some delivery locations & for some high value products, our delivery partner may require a valid ID proof for delivering the good. Please email us if you have any questions.

Email: [email protected]

Company Name: KAILING ECOMMERCE

Company Address: 5 Rue Pleyel 93200 Saint-Denis France

Registration Number: 984 177 287